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How 6abd Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby.

Account data kept secureWallet details handled with carebKash, Nagad, Rocket coveredYour rights clearly explainedContact us to request changes
6abd How 6abd Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across the account login flow and all payment pages — this covers the moment you enter your bKash or Nagad number through to withdrawal confirmation. Account passwords are stored as one-way hashes; we never hold them in plain text. Our data handling practices apply to the regions where access is permitted under local law, and we do not extend data storage beyond what those obligations require.

Encryption on Every Transaction

SSL encryption covers every deposit and withdrawal step, including the wallet number entry screen for bKash, Nagad and Rocket. Your payment data is not exposed in transit.

Cookie and Session Control

Session cookies keep your lobby state active. You can clear or block cookies via your mobile browser settings — doing so will log you out but will not affect your stored account data.

Retention and Deletion

We hold your data only as long as required by the law applicable to your eligible region. Once that period passes, account data is deleted or anonymised in line with our internal retention schedule.

Your Right to Access and Correct

You can request a full copy of the data we hold on your account, or ask us to correct inaccurate details, by contacting our support team through live chat or email.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something on your account, or raise a concern about how your information is handled, our support team is the right first contact. Use the channel that works for you — we aim to respond to privacy requests within a reasonable time, and all three paths below go to the same team.

Live Chat Open the chat widget inside your 6abd account dashboard to reach our support team. Reference your registered mobile wallet number so we can locate your record quickly.
Email Support Send your privacy request to our support email address. Include your account username and the wallet — bKash, Nagad or Rocket — linked to your account for faster handling.
Account Help Centre Log into your account and navigate to Account Settings, then select Help to submit a data request form directly. This path creates a tracked ticket on our system.

Common Questions About Your Privacy on 6abd

These are the questions we hear most often about data handling, wallet privacy and account access. If something specific to your situation is not covered here, use the live chat or email contact paths listed above.

Yes. We store the wallet number you use to deposit or withdraw so we can match transactions to your account. It is encrypted and not visible to any third party outside of payment processing.

You can submit a deletion request through live chat or our support email. We will action it where no legal retention obligation requires us to keep the data for your eligible region.

We share data only with payment processors handling your bKash, Nagad or Rocket transactions, and with any authority where local law requires disclosure. We do not sell or trade your data.

Log into your account, go to Account Settings and submit a data access request, or contact our support team directly via live chat or email with your registered wallet number as a reference.

We use session and preference cookies to keep your lobby state active. You can block or clear cookies in your mobile browser settings at any time, though this will end your active session.

Retention follows the minimum period set by law in your eligible region. Once that period ends, your data is deleted or anonymised. Contact our team if you need the specific period for your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.